Frequently Ask Questions
How can I obtain a quote for a flight?
To get a quote for your flight, send us an email at info@summertravelsbrisbane.com.au. You can also call us at +61 485 815 005 to speak with one of our travel experts. We are available 24/7 to assist you with your travel needs.
How can I confirm my booking ?
Confirm Your Flight Booking
Ensure your flight booking is confirmed 72 hours before departure by following these steps:
- Click on the Manage My Booking tab and follow the prompts.
- Call us at +61 485 815 005 to confirm your booking with our travel experts.
- Contact the airline directly for confirmation.
We’re here to assist you 24/7 for a smooth and hassle-free travel experience.
How can I make changes in my booking?
Modify Your Booking
If you need to make changes to your booking, follow these steps:
- Go to Manage My Booking, fill in the required details, and click Submit. Your request will be acknowledged, and our travel experts will work on resolving your query.
- For date changes, email us at datechange@summertravelsbrisbane.com.au.
- For refund requests, email us at refund@summertravelsbrisbane.com.au.
Our team will address your query within 48 hours. For urgent amendments, please call us at +61 485 815 005.
We’re here to assist you!
How can I make the payment?
Payment Methods
You can use any of the following payment methods to pay for your flight charges:
- Online Bank Transfer
- Credit Card: We accept only Australian-issued credit cards.
- Fees: Mastercard & Visa incur a 2% fee, while American Express incurs a 4% fee.
- Cash: Visit our branch to make a cash payment.
For any payment-related queries, feel free to contact us.
Can I book travel originating outside Australia ?
Yes, you can book a ticket for travel originating outside Australia by emailing us at info@summertravelsbrisbane.com.au or calling us at +61 485 815 005. Our travel experts are available to assist you.
Why are there so many fares?
The airline industry is highly competitive. There are many options available on most routes, and also lots of airline alliances (airlines that join together often called a codeshare) that offer different fare combinations.